Researcher Usability testing

Synthetic journey AI usability testing

Define one release-critical journey, run a simulated participant through it, and keep observed facts separate from interpretations and hypotheses.

6 steps

Choose one release-critical journey and define the observable finish line before running anything
Specify environment, role, starting state, and safe test data
Run a synthetic participant through the task and record the path, obstacles, and where the run stopped
Separate observed facts from interpretations and hypotheses in the report
Attach each finding to its step and evidence
Give proposed changes a comparable rerun and a named decision owner; bring real users in when preference or understanding is the decision